Technical Support Lead – Virtual

Reference Number: 2945TM
Location: Virtual, Person Can Be Located Anywhere
Salary: Base Salary+ Multiple Bonus Opportunities, Benefits, 401k

Our client is searching for a Technical Support Lead with Payment gateway experience. If interested in learning more, please contact Troy McLean to discuss. Our client is an innovative, award-winning global payments company who has enjoyed tremendous growth over the last 10+ years.

Job #: 2945TM – Technical Support Lead Position Focus:

• Mentor the merchant support team and help handle any troubleshooting escalations from partners
• Provide technical support to clients and continued development of payment gateway
• Facilitate design and programming of merchant web payment forms
• Maintain company website and help developers troubleshoot gateway issues

Location: Virtual/Remote

Compensation: Base Salary + Multiple Bonus Opportunities, Benefits, 401k, PTO

Experience Requirements:

• Minimum 1 year of technical support experience in the Payments/ FinTech industry
• High School Degree is required, A.A. Degree preferred but work experience is the most important requirement